New Patient

If you are a new patient to our clinic please bring the following to your next consultation:

  • Please arrive at least 5 minutes before your consultation
  • A valid Medicare Card
  • Workcover patients will need to inform their employer and bring your employer’s contact details for verification to arrange payment through
Fees

Introducing Mixed Billing in our Practice

Access to healthcare for the community we serve is important to us. Delacombe Medical Centre unwavering commitment to maintaining and improving the quality of healthcare services we deliver is our top priority. To protect the sustainability of our practice and ensure the standard of the services we provide; Delacombe Medical Centre will now become a Mixed- Billing practice. This will allow us to maintain the highest quality of care we provide while still being able to address our patients with substantial needs.

 

Starting the 1st of September of 2022, we will be introducing the “Mixed-Billing” system. Most consultations are time-based and will incur private fees for patients who are not eligible under the bulk-billing criteria. Fees are payable at the time of consultation by cash, credit card or EFTPOS.

 

We are still able to bulk bill eligible patient groups for most of the consultation types.
A gap fee will be required for overseas students and overseas visitors holding valid OSHC/OVC memberships. The remainder will be directly billed.

  • Children under 18 years of age
  • Patients over 65 years old
  • Commonwealth Concession Card holders
  • DVA Gold Card holders
  • Health Care Card holders
  • Pensioner Concession Card holders

Fees & Medicare Rebates

Services Fee Rebate Gap Fee
Consultations (8.30am-5pm)
Script (without appointment) $20.00 $20.00
Short Consultation $75.00 $39.75 $35.90
Long Consultation $120.00 $76.95 $43.05
Healthcare Card Holders, DVA and pensioners Bulk-billed $0.00 $0.00
Children under 18 years old Bulk-billed $0.00 $0.00
After 5:00pm, Weekends & Public holiday
Repeat Script (without appointment) $20.00
Short Consultation $85.00 $51.80 $33.20
Long Consultation $130.00 $88.80 $41.20
Healthcare Card Holders, DVA and pensioners Bulk-billed $0.00 $0.00
Children under 18 years old Bulk-billed $0.00 $0.00

 

*All Workcover and TAC patients must pay on the day until their insurer provides a claim number to the practice.

* Other out-of-pocket fees might be applicable to Allied health and Pathology services.

  • Home visits
  • Discount home visits (for pensioners only)
  • Immunisation/Vaccines
  • Drive Medical Assessment (age75 or more)
  • IV medicine management
  • Travel Medicine
  • Procedures
  • Reports
  • Pre-employment
  • Skin Treatment
  • Allied Health and Pathology Services

*Cancellation Policy: any appointments cancelled within 2 hours of the booked appointment schedule will attract a $20.00 cancellation fee to be paid on the day or the following visit.

 

Please call our reception at (03) 9948-9176 for more information.

Appointments

Our practice is appointment based, however we always welcome and accommodate walk-in patients.
Our standard consultations are up to 15 minutes

Communication Assistances

If you require assistance with communication (eg. translator), please notify Reception upon arrival. A phone interpreter may be available.
If you require an Auslan sign language interpreter during your appointment, a booking can be made online at http://www.nabs.org.au/ or by phone 1800 246 945.

Practice Policies
Covid-19 Vaccination Form

Useful resources

Contraception / Sexual Health

Planning Ahead

(Advance Care Planning, Wills, Power of Attorney, Enduring Guardian)

Preventative Health & Lifestyle

Book your appointments now!