Delacombe Town Centre
Pad 1, 315 Glenelg Hwy
Smythes Creek VIC 3355
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(03) 9948-9176
If you are a new patient to our clinic please bring the following to your next consultation:
Introducing Mixed Billing in our Practice
Access to healthcare for the community we serve is important to us. Delacombe Medical Centre unwavering commitment to maintaining and improving the quality of healthcare services we deliver is our top priority. To protect the sustainability of our practice and ensure the standard of the services we provide; Delacombe Medical Centre will now become a Mixed- Billing practice. This will allow us to maintain the highest quality of care we provide while still being able to address our patients with substantial needs.
Starting the 1st of September of 2022, we will be introducing the “Mixed-Billing” system. Most consultations are time-based and will incur private fees for patients who are not eligible under the bulk-billing criteria. Fees are payable at the time of consultation by cash, credit card or EFTPOS.
We are still able to bulk bill eligible patient groups for most of the consultation types.
A gap fee will be required for overseas students and overseas visitors holding valid OSHC/OVC memberships. The remainder will be directly billed.
| Services | Fee | Rebate | Gap Fee |
| Consultations (8.30am-5pm) | |||
| Script (without appointment) | $20.00 | – | $20.00 |
| Short Consultation | $75.00 | $39.75 | $35.90 |
| Long Consultation | $120.00 | $76.95 | $43.05 |
| Healthcare Card Holders, DVA and pensioners | Bulk-billed | $0.00 | $0.00 |
| Children under 18 years old | Bulk-billed | $0.00 | $0.00 |
| After 5:00pm, Weekends & Public holiday | |||
| Repeat Script (without appointment) | $20.00 | – | – |
| Short Consultation | $85.00 | $51.80 | $33.20 |
| Long Consultation | $130.00 | $88.80 | $41.20 |
| Healthcare Card Holders, DVA and pensioners | Bulk-billed | $0.00 | $0.00 |
| Children under 18 years old | Bulk-billed | $0.00 | $0.00 |
*All Workcover and TAC patients must pay on the day until their insurer provides a claim number to the practice.
* Other out-of-pocket fees might be applicable to Allied health and Pathology services.
*Cancellation Policy: any appointments cancelled within 2 hours of the booked appointment schedule will attract a $20.00 cancellation fee to be paid on the day or the following visit.
Please call our reception at (03) 9948-9176 for more information.
Our practice is appointment based, however we always welcome and accommodate walk-in patients.
Our standard consultations are up to 15 minutes
If you require assistance with communication (eg. translator), please notify Reception upon arrival. A phone interpreter may be available.
If you require an Auslan sign language interpreter during your appointment, a booking can be made online at http://www.nabs.org.au/ or by phone 1800 246 945.
(Advance Care Planning, Wills, Power of Attorney, Enduring Guardian)
